Royal Mail agrees to meeting to discuss Crichton Street office closure
Royal Mail's controversial decision to close the Crichton Street collection office is to be debated by the organisation's director of Scottish affairs and Dundee councillors.
- By Craig McManamon
- Published in the Courier : 02.09.11
- Published online : 02.09.11 @ 01.52pm
Ian McKay has agreed to a request by the city council's chief executive David Dorward to meet the elected representatives.
The move has been welcomed by West End councillor Fraser Macpherson, who has campaigned against the closure.
He said: "I have highlighted the many concerns raised by customers that, given that the Crichton Street inquiry office is a very central facility in the city and the alternative facilities are not located in the city centre, this will have a detrimental impact on customers, particularly those who rely on public transport to visit Royal Mail facilities.
"If Royal Mail felt that the Crichton Street office needed to be replaced, it should have looked for another city centre location.
"The crucial point is that this office is extremely well situated in terms of public transport and, by comparison, the alternatives are poorly served by public transport.
"Its loss is a real blow to many Royal Mail customers and many of my constituents will be significantly inconvenienced by it."
Royal Mail says Crichton Street is no longer fit for purpose, largely due to increases in parcels and packets as a result of increased home shopping and similar changes in the mailbag.

04.08pm - 02.09.2011 Simon - dundee, scotland Report This
when i raised this same issue with the royal mail there responce - get in contact with your council or public transport to better serve the new location - yeah right come on on the back of saying they were centralizing the facilities - by putting it at a satellite location - yeah right
08.23am - 03.09.2011 Pat Clifton - Dundee, Scotland Report This
If the building is too small then it is too small. No amount of grandstanding by local councillors can alter that fact.
10.54am - 04.09.2011 Don A. - Dundee, U.K. Report This
A meeting is all fine and well as long as it results in a decision to retain a city centre office. That is what customers want. Many work there, and others can make their way there easily, because of the bus. Pick up points in areas not best served by the bus is no use!
08.36am - 05.09.2011 Alan Graham - Dundee, Scotland Report This
The obvious solution is to make chrichton st (in DD1 area) serve DD1 parcels and Milnbank Road (in DD2 area) serve DD2 parcels. Moving them both to DD3 but in a hard to access location is ridiculous
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