| Disgust at sticking plaster in bag of chips | |||
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A Dundee man was disgusted to discover a sticking plaster in a meal bought from a local McDonald’s restaurant. Daniel McCluskey visited the fast-food chain’s drive-through outlet in Longtown Road at 9.30 pm on Tuesday with his girl friend, but they did not discover the plaster until they returned home. “We had been doing some shopping and went to the McDonald’s drive-through on our way home to buy two meals, said Mr McCluskey. “We took the meals home, but my girl friend only wanted the chips, and the first bag she ate was fine. “I went downstairs to put out the rubbish and she shouted for me to come upstairs because she had found something in the second bag of chips. “It was a blue plaster and she had actually picked it up out of the bag by mistake and got such a shock that she dropped it back in again. “It was absolutely disgusting. The plaster was squashed together so it had not fallen off of someone’s finger by accident. “We did not want to touch the plaster again because it could have had blood or anything on it, so I wrapped it along with the chips in clingfilm and I phoned McDonald’s to complain.” Mr McCluskey said he spoke to the staff member in charge but no apology was given and he was not satisfied with the response. “I spoke to the shift manager but all he said was that if I came back to the restaurant he would give me a replacement bag of chips for free. “I could not believe it; as if we want more food from there after finding a plaster. “I want to make sure that I get satisfaction over this.” A spokesperson for McDonald’s said yesterday, “This has been a very unfortunate incident and we send our sincere apologies to the customer. “Food safety is of the utmost importance to us and we have a number of stringent procedures and checks to make sure our food is of the highest standard. “I have spoken to the manager of the restaurant in question and he is currently carrying out an investigation as to how this isolated incident could have happened. “It is the first time this has happened at the branch. “Our customer services department will be in touch with the customer and we would like to meet him face- to-face to discuss the situation. “We may even arrange for him to have a tour of the restaurant so we can assure him of the health and safety measures we have in place.” |
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