By Bryan Kay

A FIFE father was demanding answers from a top computer retailer last night after his 11-year-old son’s new laptop was sent home containing disturbing pornographic images.

Furious Kenny Morris of Glenrothes claimed the computer was returned by PC World after being sent for repairs.

PC World said an internal investigation had been launched.

The shocking find came to light as son Kenneth and a pal used the machine to play games.

But Mr Morris said the boys were confronted with graphic images of a woman and a dog.

His wife Robina branded the material “disgusting” and “cruel” and blasted PC World’s customer service.

The couple bought a laptop from PC World at Kingsway West Retail Park in Dundee just before Christmas.

They encountered difficulty with the model, a Toshiba, and had to accept an alternative after being told it was no longer available.

Then the new machine, made by Philips, developed a fault and was sent back to be checked over.

Mr Morris said PC World informed him they had installed a brand-new hard drive in the laptop.

Mr Morris claimed they had fitted a second-hand hard drive, which was to reveal the images.

He said, “When it broke I said, ‘I don’t want anything major done to it.

“‘I want a new one because I bought insurance.’

“It arrived back with a new hard drive and I said, ‘I told you not to fix it.’

“They said, ‘I can assure you it is brand spanking new.’

“I then reset it for my son. We turned it on and spyware (unwanted software) came up saying there was a virus, which I thought was very strange.

“Then my son was on it the next day and there were porn images with animals and women flashing up.

“He was upset and shouted me up to see what had happened.

“PC World then admitted they had put a second-hand hard drive in.

“My son was sitting there and all he could see was that.

“It’s pretty sick. This was serious stuff and you’re talking about an 11-year-old boy.”

Mr Morris said his demands for a new laptop have yet to be met more than a week after informing PC World of the content.

Mrs Morris added, “They are selling these insurance policies and are lying to people. They said the hard drive was new.

“We would not have known if it was not for these pop-ups.

“Imagine an 11-year-old seeing something like that.”

A spokesman for PC World confirmed they were looking into the circumstances of the case.

“There is not much we can say because there is now an investigation and we are in close dialogue with the customer,” he said.

“We have very tight quality procedures when it comes to repairs.

“However we take this situation very seriously and have launched an internal investigation.”