Two Fife workers have been banned from their respective sectors, and staff at a Dundee service have been praised for their “enthusiasm”, in the latest care reports.
The Courier has taken a closer look at the most recent reports from the Care Inspectorate, the Scottish Social Services Council (SSSC) and the Nursing and Midwifery Council (NMC).
The Care Inspectorate is the watchdog for care providers such as homes, nurseries and after-school clubs, and grades services on key areas using a six-point scale, where 1 is unsatisfactory and 6 is excellent.
The SSSC is the watchdog for workers in the care sector, while the NMC is the organisation that monitors the registration of nurses and midwives, some of whom work in care settings.
Some reports were only published weeks after inspections or hearings took place.
Mark Napier, Dunfermline
The SSSC found a Dunfermline support worker had made a colleague feel “bullied and intimidated”.
It said Mark Napier had also left a man he was supporting in his own home feeling “frightened” after shouting and swearing at him.
The care worker also made a “new start” colleague complete multiple Scottish Vocational Qualification (SVQ) assessments on his behalf “by intimidating them”.
According to the SSSC investigation, Napier was involved in several incidents between April 2019 and May 2023.
He has now been banned from working in the care sector.
Sarah Nyamadzawo, Newport-on-Tay
A Fife nurse failed to escalate abuse claims and ignored complaints from family members while she was a care home manager.
Sarah Nyamadzawo worked as the home manager at Craighead Nursing Home in Newport-on-Tay in 2018 and 2019.
Nyamadzawo has now been removed from the register following an NMC investigation.
She admitted 11 charges, with seven of these from when she worked as the care home manager.
Her conduct was found to have been “extremely serious”, while lacking “integrity” and trustworthiness.
The nurse was also found to have placed Craighead Nursing Home residents at unwarranted risk of harm.
Strachan Care Services, Carnoustie
Previous ratings
- Wellbeing – 4
- Leadership – 3
- Staff – 3
- Care and support – 3
New ratings
- Wellbeing – 4
- Leadership – 4
- Staff – 3
- Care and support – 3
Inspection date
- May 28
Inspectors have told Strachan Care Services to improve its understanding of how to identify “reportable accidents/incidents in relation to adult support and protection matters”.
Risk assessments also needed to be “more personalised” and reviewed regularly.
However, inspectors said the service’s staff members were “happy” and felt supported.
Managers were also found to be “receptive” to the inspection’s findings.
Meanwhile, both management and staff in the service were seen to be prioritising people’s health and wellbeing.
Glens Nursing Home, Edzell
Previous ratings
- Wellbeing – 3
- Staff – 3
New ratings
- Wellbeing – 3
- Leadership – 4
- Staff – 4
- Setting – 4
- Support – 4
Inspection date
- June 11
An inspection of the Glens Nursing Home found care reviews were not being performed in line with regulatory requirements.
The reviews also didn’t involve the “appropriate people”.
Inspectors also said an improvement needed to be made to the frequency of staff supervision.
However, there were “kind and caring interactions” between staff and the nursing home’s occupants.
The manager was also “very visible” and “worked closely” with staff.
Staff morale was also “good” and people were positive about the care and support their loved ones received.
Sense Scotland Supported Living, Dundee
Previous ratings
- Wellbeing – 4
- Leadership – 4
- Staff – 4
- Care and support – 5
New ratings
- Wellbeing – 5
- Staff – 5
Inspection date
- June 9
An inspection of the Sense Scotland Supported Living: Dundee 2 &
Surrounding Areas service praised its “well-supported” staff for their “high levels of motivation and enthusiasm”.
Staff also recognised people as individuals, which helped the service achieve some “very good outcomes”.
The 24-hour care at home and housing support service supports people with learning and physical disabilities to live in their own homes.
Inspectors also found it supported people to take part in “meaningful” activities, and improvements in medication practices had also been made.
- A full list of Care Inspectorate, SSSC and NMC reports are available online
Conversation