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Bus passengers need time to adapt to new face mask rules, Stagecoach say

Face masks are now compulsory on public transport in Scotland
Face masks are now compulsory on public transport in Scotland

Bus passengers are being given a chance to adapt to new rules on wearing face masks, despite it being compulsory.

Stagecoach say they feel it will “take some time” for people to get used to the strict measures and added enforcing the rule is a matter for the police.

The Scottish Government brought in the compulsory use of masks on Monday to help reduce the risk of transmission.

However, local passengers have reported a significant number of people embarked without the PPE and were not challenged.

One man on the Stagecoach service 73 from Dundee city centre to Craigie this morning was surprised by the lack of face coverings.

He said fewer than a quarter of the people on the journey used a mask and when he asked, he was told by the driver they had been told not to make a fuss.

He said: “I can understand why they don’t want hassle because they’ve  got deal with it.

“What I don’t understand is why people aren’t just wearing them if it’s mandatory?

“I’m wearing one but it’s not for my benefit – it’s for everyone else’s.

“It’s my first time on public transport since lockdown as I’ve been avoiding the bus but I thought it would be safer now.

“If it is mandatory, does that not mean it is now the law?

“If this isn’t enforced, then how can they keep enforcing social distancing and other things?”

The rule applies to buses, trains, the Glasgow Subway, Edinburgh trams, aircraft, enclosed areas onboard ferries, taxis and private hire cabs.

There are exemptions for children under five years old and those with certain medical conditions.

A Stagecoach spokesperson said: “In line with new government rules, face coverings are now compulsory on all public transport in Scotland and this will be enforced by Police Scotland.

“Our experience is that the majority of passengers have been following the new rules. However, we know that it will take some time for passengers to adapt to this new requirement. As with any change in any part of life there may be instances where people forget or aren’t aware and we are helping our passengers to understand the new guidance.

“We have detailed information on our buses and across our website and social media channels, and we will continue to remind people of the importance of following the new rules to ensure the safety of themselves, our employees and other customers.

“The government has published a list of people who are exempt from wearing face coverings. Our free journey assistance card is available at stagecoachbus.com and customers can use this as an easy way of showing they are exempt from wearing a face covering.

“We will continue to work with our passengers to help them have all the information they need to plan their journeys.”

It comes as Xplore Dundee announce its bus services are set to increase from June 28.