An Angus man has hit out after his BMW was clocked speeding while it was supposed to be undergoing repairs at a Dundee garage.
Euan Fraser said he handed his vehicle into John Clark BMW Motors on Rutherford Road last week and on Friday received a speeding alert though its on-board black box.
The device, installed in his car by the insurance company, monitors driver behaviour and allegedly showed the vehicle was being driven at 65mph on the Kingsway, where the limit is 40mph.
Euan, 31, said he was unhappy with the garage’s response when he raised the issue and he is now worried his insurance premiums will go up because of the black mark against his car.
Euan, a student from Carnoustie, said:Â “My partner and I brought the car back to John Clark’s and left it there for repairs.
“There’s a black box in it that the insurance company put in to lower our premiums.
“If you speed you get a ‘black flag’.
“On Friday morning we got an e-mail to say we had one black flag because the car had been speeding on the Kingsway, all the way from Monifieth to Perth.”
Euan said when he complained to the garage, he was given a “vague” answer.
“They told me the staff don’t always know where they are on the road”, Euan said.
“It’s unacceptable.
“You don’t expect this kind of thing when you think you’re dealing with a reputable garage – this wasn’t some dodgy back street garage.
“I’m now worried about getting a speeding ticket and I don’t know what will happen to my insurance premiums.”
He said he was also unhappy that he had bought the car from the dealership as an approved used vehicle for £12,000, but it needed significant repairs soon after.
“The car also needed three tyres and a high pressure valve replaced just two months after purchase,” he said.
John Clark BMW was approached for comment and all of the allegations were put to a manager.
He said he had been unaware of the issues until then but he would speak directly to the customer and did not want to comment further.
