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Police warning after telephone and gift voucher scams in Kirkcaldy area

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Police in Fife have issued a warning to the public following a series of telephone and gift voucher scams.

Officers revealed they have received a number of reports relating to telephone scams, particularly in the Kirkcaldy area.

Callers, who often say they are from Microsoft or a broadband provider, claim that there is a virus or a problem with a person’s computer or tablet device.

They will then try to persuade the person to give them remote access to their computer or tablet under the guise of repairing it.

However, the culprits can then gain entry to the victim’s online banking and steal money.

These types of criminals are also known to claim they have fixed a problem with a person’s computer or tablet and try to persuade the victim to give them payment in the form of iTunes vouchers.

PC Gary Kenhard, community safety officer in Kirkcaldy, said: “These criminals can be very convincing and often play on people’s fears and vulnerabilities.

“If you receive a call of this nature, please take a moment to think before you take any action.

“Always be wary of callers who are trying to obtain personal information, get access to your computer or tablet, or who claim that you owe them money.

“Remember that a legitimate company will never ask you to pay for their services using iTunes vouchers.

“If in any doubt about a caller – hang up. Find a number for the company online, or in a previous correspondence with them, and call them back on your own terms to verify the claims being made.

“Christmas is a busy time of year that scammers can use to catch us when our attention and concerns may be elsewhere, so always remain vigilant.

“These people often target the elderly and vulnerable, so please advise relatives to be wary of these types of calls.”

Call blocking options are available and your telephone provider will usually offer this service in some form.

More advice on call blocking can also be found by clicking here.