The Scottish Liberal Democrats say a survey they commissioned shows nearly 60% of people think the Scottish Government performed poorly or very poorly when it came to making plans in the wake of the closure of the Forth Road Bridge.
In an online poll carried out by Scottish Lib Dem leader Willie Rennie, nearly 37% thought the measures put in place were poor, with another 23% deeming them very poor.
And another 25% remained neutral, with only 15% of more than 900 people who took part claiming them as either good or very good.
While admitting the poll was self-selecting, Mr Rennie said the dissatisfaction of travellers caught up was clear.
And he said, while the Government had responded to suggestions to ease the strain of some commuters, he urged ministers to make further improvements.
“The closure of the bridge has resulted in a lot of anger and frustration,” he said. “It is little surprise that with longer working days and greater travel costs that people are expressing dissatisfaction with the Scottish Government’s performance.”
Of those who participated more than 71% were commuters, with the vast majority (72%) travelling by car.
Nearly 11% used buses and 13% were train passengers.
A Scottish Government spokesman said: “We appreciate this has been a frustrating time for many commuters and businesses, and the decision to close the Forth Road Bridge was not taken lightly.
“The absolute priority has been to get the bridge reopened as quickly as safely as possible, and engineers are working 24/7 to do just that by January 4th and before then if at all possible.
“In parallel, we have prioritised delivery of a credible travel plan.
“Obviously, by its nature, a poll run by an opposition party may attract its fair share of differing views and opinions.
“We understand this poll was carried out over a week ago. Since then Transport Scotland has received positive feedback from the likes of the Federation of Small Businesses, Fife Council, Fife Chamber of Commerce and others for constantly reviewing and improving the travel plan since it was introduced, including relaxing local restrictions and allowing access for vans.
“We should also recognise the considerable efforts of those at the sharp end who have helped deliver tens of thousands of extra seats on trains and buses.”