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Petplan award for Kinross vet office manager

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A Kinross vet office manager has won an award at the “Oscars” of the veterinary world.

Patty Fraser from Loch Leven Equine Practice has won the Petplan veterinary support staff of the year award at the Petplan Vet Awards 2011.

The national awards recognise and celebrate staff and practices throughout the country that have delivered an exceptional level of care to the nation’s pets and their owners.

The categories cover all aspects of veterinary including small animal, equine and mixed practices.

Patty was nominated for being the ‘hub’ of Loch Leven Equine Practice, with her ability to organise and multi-task while offering excellent customer service recognised as outstanding.

Petplan received 2800 nominations for the awards, which saw just three finalists from each category invited to attend a lavish ceremony at Birmingham Town Hall.

Patty said, “I was just doing my job and didn’t expect to win the award. It’s worth going the extra mile when you get recognised for it.”

In addition to winning a commemorative plaque, Patty also took home gift vouchers with which she is going to take everyone at the practice white water rafting.

Practice manager Liz Somerville said, “I often find it hard to put into words how much we appreciate our team at Loch Leven and all that they do for us.

“I really hope that this award goes some way to showing Patty how much we value all the support that she has given us, not just the practice, but us personally as well.

“No one deserves this award more.”