‘Killer’ car seats on sale via online marketplaces
Child car seats which are illegal to use in the UK are still available to buy from online marketplaces, a watchdog has warned.
Which?
Quarter of ScotRail commuters ‘find train travel frequently stressful’
One in four commuters on ScotRail services find travelling “frequently stressful”, according to consumer body Which?
Scottish authorities have slowest internet speeds in UK, study claims
Parts of Scotland receive the worst broadband connection in the UK, according to new research.
Millennials ‘most likely generation to suffer Christmas present disappointment’
Millennials are the most likely generation to be disappointed with their Christmas presents, research suggests.
Gatwick travel chaos: What are consumers entitled to?
Tens of thousands of passengers have been suffering travel chaos after drones were flown around Gatwick Airport.
Warning over chemical levels in children’s slime toys
Tests of children’s toy slimes have found almost half failed EU safety limits for the presence of a potentially harmful chemical.
GTR not stripped of franchise despite timetable chaos
Govia Thameslink Railway (GTR) has not been stripped of its franchise despite its “unacceptable performance” following the introduction of the May timetable, Transport Secretary Chris Grayling has announced.
I’ve apologised many times, says Grayling, after MPs’ rail timetable criticism
Transport Secretary Chris Grayling said he had apologised “many, many times” already, after he was criticised by MPs investigating train timetable chaos that gripped parts of the network earlier this year.
Criticism for Grayling as MPs issue scathing report into rail timetable chaos
The Transport Secretary should have been more proactive in preventing this year’s train timetable chaos, while swift reforms are needed to restore passengers’ trust in the railways, according to MPs.
Energy customers facing ‘infuriating’ call centre waiting times
Energy customers are facing “infuriating” waits to get through to call centres, while some online queries are going unanswered, a watchdog has found.