Energy firms losing battle to hit 2020 smart meter target, Which? warns
Energy suppliers need to triple their smart meter installation rates to have any hope of completing a national roll-out by 2020, new analysis suggests.
Which?
Asda and Fortnum & Mason excel in Christmas mince pie taste test
Asda has been awarded a top accolade in an annual Christmas mince pie taste test that has seen Waitrose’s efforts described as “beige-tasting” and devoid of “notable flavours”.
Britannia named worst UK hotel chain for sixth consecutive year
Britannia Hotels has been named the worst UK hotel chain for the sixth consecutive year.
Insurance policies require university-level reading skills – Which?
Insurance policy documents can require university-level reading abilities and even industry experts struggle to cut through the jargon, an investigation suggests.
Rogue web traders offering freebies for positive reviews, probe finds
“Unscrupulous” online sellers are offering people free products in exchange for highly-rated reviews, consumer group Which? has found.
Fears over access to cash as 250 free ATMs a month disappear
Fresh fears have been raised over access to cash as figures suggest free-to-use ATMs are vanishing at an “alarming” rate of more than 250 per month.
Rail fare reforms must be driven by passengers, Which? says
Rail passengers have struggled for too long with a confusing ticketing system and poor service, consumer campaign group Which? says.
Major banks ‘charging more to borrow money than payday lenders’
Some major banks are charging customers several times the fees of payday lenders to borrow money, an investigation by Which? has found.
Research finds Scots are more likely to get nuisance calls
Scots receive more nuisance calls than the rest of the UK, according to a survey.