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Estate agent Thorntons has backlog of 1,300 property viewing requests

Peter Ryder, managing director of estate agency at Thorntons
Peter Ryder, managing director of estate agency at Thorntons

Estate agent Thorntons is getting ready for face-to-face appointments as it looks to work through a waiting list of 1,300 viewing requests.

The estate agent, which operates throughout Tayside and Fife, is following government guidance and will start the viewings from Monday.

It also has a list of more than 220 market appraisals to carry out.

Peter Ryder, managing director of estate agency, said: “With restrictions lifting for the property sector in the coming weeks, we can transition the team from furlough and return to work.

“We’re delighted to be able to start arranging in-person market appraisals for sellers and co-ordinate viewings for buyers.”

Previously Mr Ryder predicted that virtual home viewings will become the new normal even after lockdown has ended.

“We’ve spoken to clients, and we’ve listened and responded to them by putting strict guidelines in place to ensure the safety of our team and our clients remain a top priority,” he added.

“Some of our new procedures include checking the health status of clients and people in their household and advising on how to prepare their property for a viewing or a visit from one of our property managers.

“This includes cleaning all door handles and main surfaces with disinfectant before and after a visit, and opening doors, cupboards, windows, garages and outbuildings to reduce visitor contact.

“We continue to recommend virtual viewings whenever possible.”