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Humza Yousaf: 5 key points from Care Inspectorate report into complaint against Dundee nursery

The report into the complaint was revealed today
The report into the complaint was revealed today

SNP leader Humza Yousaf and his wife Nadia El-Nakla have ended legal action against a Dundee nursery.

Ms El-Nakla was suing Little Scholars Day Nursery in Broughty Ferry for £30,000 after alleging it discriminated against the couple’s daughter.

But the action, launched at Dundee Sheriff Court, has now been dropped.

Usha Fowdar, the owner of Little Scholars in Broughty Ferry, says she feels vindicated.

She said: “Whilst we were 100% prepared to see Ms El-Nakla in court, we are extremely pleased this baseless legal action has been terminated.”

Solicitor Aamer Anwar, who acted on behalf of Mr Yousaf and Ms El-Nakla, hit back: “The nursery owners may wish to say that they were prepared 100% to go to court, but this was a joint agreement reached and on their acknowledgement of the findings of an independent investigation and implementing the necessary changes in full.”

In December 2021, a report shed fresh light on a war of words between the Care Inspectorate and the nursery over its probe.

Little Scholars strenuously denied suggestions it discriminated against applicants based on their names, claims made by the SNP politician and Ms El-Nakla.

The couple had applied for a space at the Broughty Ferry nursery but were rejected and, after launching their own investigation, claimed children with “non-ethnic” names had been accepted.

After announcing the results of its probe, the Care Inspectorate’s spokesperson said it found the nursery did not “promote fairness, equality and respect” in offering placements.

But the watchdog was accused of “partisan spin” over its statement, which the nursery indicated did not reflect the report’s findings.

These are the key points from the report, obtained by The Courier after the Care Inspectorate initially refused to make it public.


1. Fictitious applications were scrutinised

As part of the process, the Care Inspectorate assessed fictitious applications put forward by Mr Yousaf and his wife – two in the name of Shepherd and Blake and two in the names Ahmad and Akhtar.

While the fictitious applications in the name of Akhtar and Ahmad were rejected, the two using the names Shepherd and Blake were both accepted.

Health Secretary Humza Yousaf and his wife Nadia El-Nakla
Health Secretary Humza Yousaf and his wife Nadia El-Nakla

The Care Inspectorate says that the nursery explained that the application for Blake was only accepted after scheduling changes requested by other families created availability.

Invoices confirmed the changes to attendance patterns that created this availability.

The fictitious application for a child named Akhtar, which was made the same day, was declined.

The nursery said this was because they “cannot accommodate short-term applications due to demand for permanent places”.

“This was a reasonable approach,” the report said, adding: “However, this was not explained to the fictitious applicant when the request was declined”.

2. Nursery gave space ‘unfairly’

The report says a review of 14 emails from current families at the nursery showed frequent, and often short-notice, schedule change requests were received in May 2021 and June 2021.

But while these changes created availability, the way these spaces were offered was said to be “unfair”.

It said: “The admissions procedure was unsatisfactory and inconsistent. Records confirm that places were offered to newer applicants without considering earlier inquiries or applications.

“This was an unfair approach. Although the service claimed to have a waiting list, no formal system was evident.”

3. Disadvantages caused by ‘administrative inconsistencies’

Assessing the complaint, the Care Inspectorate said that administrative inconsistencies in how the nursery managed inquiries and applications had put some parents and children at a disadvantage.

The report also identified other reasons for the nursery not being able to predict availability, such as some children taking longer than others to successfully transition.

After the complaint was upheld last month, it emerged Little Scholars Day Nursery had been ordered to introduce “consistent and robust” systems to manage admissions requests.

4. No mention of discrimination in the report

In listing the evidence for supporting the claim, the watchdog’s report does not directly refer to any evidence of discrimination based on ethnicity.

While it said some families were treated unfairly, the report’s conclusion suggests this was down to a “chaotic system” for handling applications.

A sign for the Little Scholars Day Nursery in Dundee
Little Scholars Day Nursery.

“The chaotic system for handling inquiries prevented the service from promoting their
stated aims and objectives.

“Children and their families have a right to access services that are well led and managed effectively,” it concluded.

5. Nursery highlights ‘equality’ removal from report conclusion

A letter from the nursery’s solicitors said a reference to the word “equality” – central to the upheld complaint – had actually been removed from the conclusion of the final report.

It read: “Whilst complaint 1 was upheld, the conclusion on complaint 1 refers only to fairness.

“There is no reference in the conclusion to complaint 1 to children and families not being treated with equality (i.e. discriminating against them).

“A reference in the conclusion for complaint 1 of a draft report to equality was specifically for this reason was removed following submission of a Post Investigation Review Form.”

To read the full report click here.