Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner. Facebook Messenger An icon of the facebook messenger app logo. Facebook An icon of a facebook f logo. Facebook Messenger An icon of the Twitter app logo. LinkedIn An icon of the LinkedIn logo. WhatsApp Messenger An icon of the Whatsapp messenger app logo. Email An icon of an mail envelope. Copy link A decentered black square over a white square.

Series of complaints received about ‘physical environment’ of Castle Huntly from prisoners

Castle Huntly open prison.
Castle Huntly open prison.

Complaints about the “physical environment” were among a catalogue of complaints from prisoners at Scotland’s open estate jail.

Inmates at Castle Huntly who are allowed regular unsupervised trips out in public also saw fit to complain about their home leave on almost 20 occasions within the last year, compared with just one prisoner at Perth.

A freedom of information probe showed the canteen at the low security facility between Dundee and Perth also sparked annoyance, as did work placements, education, clothing and wages.

The seemingly laidback lifestyle at Castle Huntly has often been attacked and earlier this year prison bosses were forced to defend a decision to take prisoners fly fishing.

Despite this, complaints were made about supervision levels, the prison regime and staff at the prison, which houses around 230 inmates.

The data from July 2014 to June this year revealed more than 7,500 complaints across the Scottish estate, including Perth where the 620-strong population made 318.

These included bullying, food, visits, victimisation, removal from associations and property.

With 1,434 complaints, HMP Grampian topped the national league despite having a population of just 420.

That compares to only 564 complaints at Scotland’s most populated jail, Barlinnie, which houses more than 1,200 at any given time.

There were 175 complaints at women-only jail Cornton Vale.

In reply to the information request the SPS stated that around 70% of all complaints are resolved at the time and a further 20% at the second stage in the process.

Those that remain unresolved can be forwarded to the Scottish Public Services Ombudsman (SPSO) for investigation, with their results published annually.

An SPS spokeswoman said the complaints system can be a valuable tool.

She said: “The process for handling prisoner complaints is set out in legislation. Our handling of complaints is subject to scrutiny by the Scottish Public Services Ombudsman as well as HM Inspector of Prisons.

“It’s right that people have the ability to complain and they can often help us identify shortcomings in the system.”