A Forfar couple have been promised an end to water problems that have plagued them for three weeks.
Senior citizens Joyce and Ernie Morton say they have been forced out of their bedroom by the sound of rushing water keeping them awake at night.
The couple initially feared the strange sound was emanating from within their home in Green Street.
“It started three weeks ago and was like the sound of a waterfall at the gable end of our house.
“We can’t sleep in our downstairs bedroom and we’re three weeks down the line and no further forward,” said Joyce.
“We investigated when we first heard the noise. We thought it could have been the fridge freezer or the central heating but it turned out to be neither of those.
“There’s no water in our foundations and we had a corner of the front garden dug up but couldn’t find anything.”
“It’s worse late at night but that’s maybe just because things are quieter then and you can hear it more easily.”
The Mortons contacted Scottish Water and, although the possible source of the rushing sound has been identified, the couple have been frustrated by what they claim was a lack of urgency to deal with the issue.
Scottish Water said yesterday engineers are ready to deal with the problem.
“They identified that it was a burst but one of the problems we have here is that there are always cars parked and they could not get the street cleared,” added Mrs Morton.
“Finally, they managed to get cones out, but two cars just ignored them and have parked in the street. With no traffic wardens around now there is nothing that can be done,” Mrs Morton continued.
The couple even contacted police to try to make sure the road outside their home was clear for excavations to begin but, since parking is allowed in the vicinity, they were told no offence had been committed.
“We just feel that we shouldn’t have to keep constantly phoning to find out what’s happening,” said Mrs Morton.
“We’re not being kept in the loop.”
A spokesperson for Scottish Water said: “We have prioritised this work and will have a squad on site in the coming days to perform a repair.
“We have experienced high volumes of burst water mains due to the weather and as a result have given priority to work that is affecting supplies to customers or causing low pressure or other issues.
“We have also had issues with parking of cars in the street that has blocked one attempt to do the work.
“Resources will be made available to perform this repair in the coming days and we apologise for any inconvenience caused to local residents.”
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