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Website for public to air their views on NHS

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Patients can now review their health services online thanks to the launch of an independent website.

Health boards are now part of the Patient Opinion site, providing people with a confidential way of sharing good and bad experiences.

Comments left on the site are sent on to relevant staff who can then respond and use the feedback to change services.

Scottish Ambulance Service participated in a pilot of Patient Opinion and has already used feedback to improve the Patient Transport Service.

The website is currently only available for people in the NHS Highland, Shetland and Ayrshire and Arran areas, as well as for anyone using Scottish Ambulance Service, Healthcare Improvement Scotland and National Education Scotland.

Remaining health boards have been asked to adopt the service by the end of the year.