Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner.

Coronavirus: New Dundee service matches volunteers with vulnerable people to perform tasks

The Getlocalsupport website
The Getlocalsupport website

A new service developed in Dundee will connect requests for help from vulnerable people during Covid-19 with approved volunteers.

GetLocalSupport.org has been developed by Dundee tech firm GoRoadie and is backed by Dundee Volunteer and Voluntary Action.

Requests on the website can be made by the vulnerable person or someone acting on their behalf.

It could be for tasks such as doing shopping or a picking up a prescription, walking a dog or even just looking to chat with someone.

The task is then assigned based on the location and the type of request and the local volunteer will make contact to arrange the details.

GoRoadie co-founder Michael Carr said he had taken his company’s experience of matching driving instructors with those seeking lessons to apply to the new platform.

He said: “As we saw those around us struggle with getting help when they needed it and not knowing where to turn, we also realised that volunteer organisations are overrun with people wanting to help.

“We have done similar work on GoRoadie, so we wanted to build a service that can examine requests from vulnerable people and automatically match them with the right volunteer – allowing more people to be helped and faster.”

Michael and his business partner Barry White partnered with Dundee Volunteer and Voluntary Action (DVVA) who piloted the system with an initial 50 volunteers.

DVVA have been utilising the system to ensure prospective volunteers have uploaded personal identification so that they can be verified, giving peace of mind to vulnerable people using the system to find assistance.

Anita Jamieson, volunteer and organisational development manager at DVVA, said: “We know that this time can be unsettling for people and it can feel like it’s not clear what we can do to help.

Michael Carr and Barry White of driving instructor site GoRoadie

“From delivering groceries to a vulnerable person or having a chat over the phone we know that volunteers can make a massive difference and we’ve been delighted to see how many Dundonians want to get involved.

“GetLocalSupport.org will allow even more volunteers to get involved as well as crucially more people being supported.”

The system offers a feedback mechanism so that those accessing support are able to provide feedback to GetLocalSupport.org and DVVA about how they found using the service, at any time.

Already a subscriber? Sign in

[[title]]

[[text]]