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Guest conned Perth hotel out of £13,500 through sophisticated ‘refund’ scam

Dillon Anandarajan at Perth Sheriff Court.
Dillon Anandarajan at Perth Sheriff Court.

A guest used a sophisticated scheme to con a major chain hotel out of more than £13,000 in a single night.

Dillon Anandarajan, 28, and Kevin Truong, 26, checked into the Holiday Inn Express in Perth to spend the night on October 13 2020.

Anandarajan then carried out a scam throughout the evening which led to him transferring thousands in “refunds” to his own credit card.

At Perth Sheriff Court, he admitted attempting to obtain £13,500 by fraud from the hotel.

‘Refund’ scam

Anandarajan, from Greenwich, London, admitted pretending to the hotel receptionist he needed to use the card terminal to make a virtual payment.

Instead of entering the £75 price for the overnight stay, Anandarajan surreptitiously changed the figure to £175 and then pointed out he had been “accidentally overcharged”.

When the receptionist confirmed he had been charged too much, she carried out the refund process to send £100 to his card.

Anandarajan carefully watched what she was doing, including noting the special code number she entered into the machine to facilitate a card refund.

Dillon Anandarajan at Perth Sheriff Court. 

During the remainder of the evening, he repeatedly went to the reception with a series of requests for things he required from the hotel.

These were designed to make the employee leave the reception area unattended, at which point Anandarajan took the card terminal and issued further “refunds” to himself.

The Holiday Inn Express, Inveralmond, Perth. Image: Google.

He admitted repeatedly taking the terminal and processing refunds which were not due to him.

He made numerous illicit transactions throughout the evening until he had paid himself £13,500.

Second accused not guilty

Truong, who had been present in the reception area at various times, had his not guilty plea to the same charge accepted by the Crown.

Kevin Truong was not guilty.

It is understood they were charged after CCTV footage from the reception area was recovered and both men were identified as the hotel guests.

Sheriff Gillian Wade said: “This is quite a serious offence and you haven’t had any convictions for a significant period of time, so I will need to obtain reports.”

Sentence was deferred.

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