A Dundee carer has been warned by a watchdog after calling a resident’s granddaughter a c***.
Ann Mudie, a worker at St Ronan’s Care Home, said to the woman “I don’t care what you think. You can shut up you c**t”.
She also said “I’m not being told what to do by that wee s**t” during the incident, which took place on October 14, 2022.
Scottish Social Services Council (SSSC) said Mudie had shown “a lack of insight into (her) behaviour”.
The regulator placed a warning on her registration for two years.
Dundee carer told resident’s granddaughter to ‘shut up’
In the SSSC report it was ruled that Ms Mudie:
-
- shouted at the resident’s daughter and granddaughter in the care home’s day room;
- discussed the resident’s wellbeing and mental health in a public living space, breaching their confidentiality;
- said to the granddaughter, “I don’t care what you think. You can shut up you c**t” or words to that effect;
- also said “I’m not being told what to do by that wee s**t” or words to that
effect.
The watchdog’s report stated that social service workers should respect and maintain the dignity and privacy of service users.
It also said that discussing the resident’s wellbeing and needs loudly in public showed “a lack of respect for her right to privacy”‘.
Ms Mudie was told that using derogatory language is unacceptable from a person registered with the SSSC and that it could place those involved at risk of emotional harm.
The SSSC mentioned, however, that it was an ‘isolated’ incident, and Ms Mudie had cooperated throughout the investigation.
Balhousie Care Group (BCG), who run St Ronan’s, confirmed she no longer works at the care home.
‘Zero tolerance’
A spokesperson for BCG said: “We can confirm that Ms Mudie was employed with BCG prior to the incident in question, almost two years ago. On notification of the incident, appropriate action was taken swiftly.
“Ms Mudie was immediately suspended, and resigned prior to the completion of our HR process. Our investigating officer continued with their due diligence and updated the Scottish Social Services Council with their findings.
“At BCG we hold our team to necessarily high standards and are committed to providing a safe, caring, protected and dignified environment for our residents and their families.
“We have zero tolerance for any behaviour which abuses those benchmarks, and treats anyone within our homes with anything less than the utmost respect.”
The warning for Ms Mudie came into effect on Wednesday.
Conversation