How do the new broadband compensation rules work?
Broadband providers have agreed to begin compensating customers automatically when things go wrong with their service.
broadband
Money back for broadband and landline customers when things go wrong
Broadband and landline customers will get money back from their providers when things go wrong from Monday – without having to ask.
Tax relief for internet firms to install fibre broadband
Internet companies will get 100% rates relief from the Scottish Government to install fibre broadband across Scotland.
More customers dial up TalkTalk but firm warns on earnings
TalkTalk has reported its eighth consecutive quarter of rising customer numbers, but the telecoms group warned it will take a hit of up to £15 million due to an accounting change and increased investment.
Virgin Media and Vodafone top Ofcom complaints tables
Virgin Media has attracted the most complaints for both pay-TV and mobile phone services while Vodafone is the most complained-about broadband and landline provider, quarterly figures show.
Openreach set to recruit thousands of apprentice engineers
Openreach is to hire 3,000 new trainees this year as part of a major recruitment drive as it continues to connect houses and businesses to faster broadband, the company has announced.
BT urged to sort out broadband for rural Fife community struggling to get online
A rural Fife community frustrated at being left without adequate broadband for weeks has taken joint action.
MP slams Scottish Government on superspeed broadband progress
The Scottish Government has been blasted for "boasting" about its superfast broadband roll-out after figures showed almost 9,000 Angus properties still did not have access to it.
Parents at Monikie Primary School demand children are brought in from the broadband darkness
A petition with 107 signatures was delivered to Angus Council’s scrutiny and audit committee in Forfar on Tuesday demanding that wi-fi is installed at Monikie Primary School “as a matter of the utmost urgency”.
Petition lodged by parents demanding ‘disadvantaged’ Monikie pupils finally get internet access
A petition has been lodged with Angus Council demanding that Monikie Primary pupils finally get access to 21st century technology.