Broadband providers have agreed to begin compensating customers automatically when things go wrong with their service.
Broadband and landline customers will get money back from their providers when things go wrong from Monday – without having to ask.
Internet companies will get 100% rates relief from the Scottish Government to install fibre broadband across Scotland.
TalkTalk has reported its eighth consecutive quarter of rising customer numbers, but the telecoms group warned it will take a hit of up to £15 million due to an accounting change and increased investment.
Virgin Media has attracted the most complaints for both pay-TV and mobile phone services while Vodafone is the most complained-about broadband and landline provider, quarterly figures show.
Openreach is to hire 3,000 new trainees this year as part of a major recruitment drive as it continues to connect houses and businesses to faster broadband, the company has announced.
A rural Fife community frustrated at being left without adequate broadband for weeks has taken joint action.
The Scottish Government has been blasted for "boasting" about its superfast broadband roll-out after figures showed almost 9,000 Angus properties still did not have access to it.
A petition with 107 signatures was delivered to Angus Council’s scrutiny and audit committee in Forfar on Tuesday demanding that wi-fi is installed at Monikie Primary School “as a matter of the utmost urgency”.
A petition has been lodged with Angus Council demanding that Monikie Primary pupils finally get access to 21st century technology.