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‘Major incident’ at Perthshire surgery after computer system crashes

The incident was looked into 'as a matter of urgency'.

Atholl Medical Centre in Pitlochry
Atholl Medical Centre in Pitlochry

A Perthshire surgery declared a “major incident” on Wednesday after its computer system went down.

Atholl Medical Centre said that it was without access to patient and clinical data due to a networking issue.

A post on Facebook confirmed that the issue was reported to IT and was being looked into as a “matter of urgency”.

It has since confirmed that the issue has now been resolved and that there was “no harm or loss to patient data”.

The post said: “This issue has been resolved and our systems are now fully accessible.

“Please be assured there was no harm or loss to patient data, the issue did not concern patient data, only that the systems themselves could not be accessed.

“It appears there was an issue with BT. Thank you all for understanding and bearing with us today.”

System crashes at Pitlochry’s Atholl Medical Centre

The Atholl Medical Centre is the sole medical practice in the Pitlochry district and covers around 700 square miles of north-west Perthshire.

The practice has its main premises at Ferry Road, Pitlochry but also has a branch surgery at Ford Road, Blair Atholl.

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