Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner. Facebook Messenger An icon of the facebook messenger app logo. Facebook An icon of a facebook f logo. Facebook Messenger An icon of the Twitter app logo. LinkedIn An icon of the LinkedIn logo. WhatsApp Messenger An icon of the Whatsapp messenger app logo. Email An icon of an mail envelope. Copy link A decentered black square over a white square.

Tenant voices to be stronger than ever in Angus Council housing decision-making

Housing at Timmergreens in Arbroath is at the centre of a major regeneration.
Housing at Timmergreens in Arbroath is at the centre of a major regeneration.

Young voices and E-panel input are to form part of a new strategy aimed at giving Angus Council tenants a more meaningful say in tackling issues and the authority’s decision-making process.

In a move welcomed by councillors, tenant and community engagement strategy has been given the go ahead to build on work already done, with officials determined to forge links with “harder to reach groups”.

Service leader John Morrow told communities committee members a tenants group already exists and the current strategy had involved Angus residents in initiatives including the Three Streets Carnoustie community appraisal and regeneration of Arbroath’s Timmergreens housing area.

“Tenants’ and customers’ views are integral to the housing service’s business planning. Whilst this is already built in to our processes, it’s crucial we continue to expand the opportunities to engage so we can build more positive, two-way relationships,” he said.

“This will enable us to fine-tune our services so provision is geared to what people really want.”

He added: “At a time when there are so many ways of communicating, it’s more important than ever that we find ways for people to get involved that suits them.

“If we are to continue to improve our services, we need customer feedback so we know what’s working well and what needs to be improved.

“We really do need to encourage more people to become involved.

“We are becoming a smaller organisation, but one that is better, leaner and more sustainable.

“What hasn’t changed, is that we still have the same strong commitment to our tradition of involving tenants in our decision-making,” said Mr Morrow.

Plans under the new strategy include the re-establishment of a tenant-led group to focus on specific priorities, with a list of fifteen developed to kick-start the process and progress reports scheduled to be delivered to elected members on an annual basis.

Kirriemuir SNP councillor Julie Bell said: “I am pleased to see this come forward.

“A lot of the work that goes on in engaging with communities goes unnoticed at times.

“I’m hopeful this will help them realise that what they are involved in is part of how we engage with our tenants,” she added.