Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner.

Tayside crematoria row escalates

Perth Crematorium.
Perth Crematorium.

A private funeral company has been accused of deflecting attention from its own failings in publishing a report that heavily criticised council-run Perth crematorium.

The study, billed by funeral provider Dignity as “the most rigorous study of cremations ever undertaken in the UK”, said the Perth facility offered the shortest services in Scotland, leaving mourners feeling as “if they were on a conveyor belt.”

But anti-funeral poverty campaigners in Tayside have struck back at the provider – which operates the crematorium in Dundee – accusing it of using the report to “throw the public off the scent” of its own high charges.

Jacky Close, development co-ordinator with Faith in the Community, who campaigns against funeral poverty, said services in the Dundee Crematorium were “the most expensive in Scotland, if not in the UK.”

“Because the charges are so high it also means that it is unaffordable for people on low incomes to meet the full costs and they end up in debt.

“I have also heard from families that the crematorium in Dundee is run down and shabby.

“As Dignity have paid for this report, I would also be concerned about its objectivity. My sense is that they are trying to throw the public off the scent with this.”

The UK-wide study claimed four in ten people in Scotland, or 42%, who had organised a cremation funeral felt the experience was like being on a conveyor belt.

A further four in ten, or 39%, of mourners also felt that they were not given enough time to properly say goodbye to their loved one at the crematorium.

Stuart Cox, Dignity corporate communications manager, said his company commissioned the research but it was carried out by market research agency Trajectory.

“In the survey of 2,000 people that have recently arranged a funeral they told us the most important factor in organising a cremation is being able to make a booking that allows them sufficient time to pay their respects to loved ones,” he said.

He said the company had recently introduced a number of new cremation services at Dundee starting at £499.

“Compared on a price per minute basis, Dignity crematoria are cheaper than the market average,” he said.

A Perth council spokesperson strongly disputed claims concerning short services at Perth Crematorium, pointing out they had written to Dignity “to express their concern at the inaccuracy and ask for this misinformation to be corrected.”

“We look to provide a service which is responsive to the requirements of individual families and ensures bereaved families and mourners can mark the passing of their loved ones in an appropriate way,” she added.

Already a subscriber? Sign in